Terms of Service for Wavelength Wellness

1. Agreement to Terms

Welcome to Wavelength Wellness. These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you” or “client”), and Wavelength Wellness (“we,” “us,” or “our”), concerning your access to and use of the https://wavelengthwellness.co.za/ website as well as any related services, including but not limited to red light therapy sessions and consultations (collectively, the “Services”).

By accessing our website or booking our Services, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these terms, then you are expressly prohibited from using the site and services and must discontinue use immediately.

2. Services and Bookings

We provide non-invasive red light therapy services aimed at skin rejuvenation, body contouring, and general wellness.

Appointments: All services are provided by appointment only. Appointments can be booked through our website, by phone, or in person.

Payment: Payment is due at the time of service unless otherwise arranged. We accept [List your accepted payment methods, e.g., cash, EFT, credit card].

Cancellation and Rescheduling Policy: We understand that circumstances can change. We require a minimum of [24 hours] notice for any appointment cancellation or rescheduling.

Cancellations or changes made with less than [24 hours] notice may be subject to a cancellation fee equivalent to [e.g., 50% of the service cost].

Failure to show up for a scheduled appointment ("no-show") will result in a charge of the full-service fee.

3. Health & Medical Disclaimer

Our services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on our website and during consultations is for general wellness and informational purposes only.

Not Medical Advice: The services and information provided by Wavelength Wellness are not a substitute for professional medical advice, diagnosis, or treatment from a qualified physician or healthcare provider.

Consult Your Doctor: You should always consult with a physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Client Responsibility: It is your responsibility to disclose any and all pre-existing medical conditions, medications, and health concerns to us before your session. You agree that you use our services at your own risk.

4. User Conduct and Obligations

As a user of our website and a client of our services, you agree to:

Provide accurate and current information when booking appointments.

Behave in a respectful and appropriate manner when on our premises and interacting with our staff.

Not use our website for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time, particularly in cases of inappropriate or disrespectful behaviour.

5. Intellectual Property Rights

Unless otherwise indicated, the content on this website, including text, graphics, logos, images, and the trademark "Wavelength Wellness," is our proprietary property and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from any content without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law in the Republic of South Africa, Wavelength Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the services.

7. Indemnification

You agree to indemnify, defend, and hold harmless Wavelength Wellness and our staff from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable legal fees and costs, arising out of or in any way connected with your access to or use of our Services and your violation of these Terms.

8. Governing Law and Jurisdiction

These Terms of Service and your use of the Services are governed by and construed in accordance with the laws of the Republic of South Africa. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the competent courts located in Cape Town, South Africa.

9. Changes to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms. It is your responsibility to periodically review these Terms to stay informed of updates.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Email: info@wavelengthwellness.co.za

Phone: 060 087 7474

Address: 36 Franklin Road, Claremont, Cape Town, 7706